No borders

“Don’t touch the books, guys!”  I said in my best sing-songy voice.

We were deep into the bowels of Borders, wandering aimlessly, which is a BAD, BAD, BAD idea when your two companions are ages four and under.  I hardly ever venture into bookstores, I usually just buy my books off of Amazon.com, but I needed a particular book for my book club that was meeting, um, in three days.

I practically shrieked, but totally in a good mom sort of way,  “Let’s try over here!”  I was kicking myself for having forgotten the author’s name of the book I was searching for.  Also I was silently cursing Borders for not having any employees conveniently placed around the store for my own personal convenience.

That’s when I saw the little computer kiosk/desk thingy where a lovely Border’s employee was typing at the computer.  This was such a relief to finally find someone to help me, but I knew that I had mere seconds before my troops ran in opposite directions.

I approached the desk and waited for the woman to look around the computer screen and assist me.  Calmly I smiled, trying to act like I was in NO HURRY WHATSOEVER, while my children nearly knocked over carefully stacked displays of books.  Through gritted teeth I chirped, “Kids!  Please wait patiently for mommy!” I inched closer to the kiosk, completely nonchalantly, like…oh I love standing and waiting for you to acknowledge me while my children run amok!  This is totally what I wish I could do every moment of everyday!  Yet the woman at the computer was paying zero attention to me.

I really didn’t want to get my feathers ruffled.  Of course she must be researching very important information for another customer!  Yes!  That MUST be it, because surely she wouldn’t be purposely ignoring a frazzled mom with two small children who are getting dangerously close to destroying her store…AND she wouldn’t just be blatantly ignoring a paying customer!

A few minutes pass and it’s more of the same.  Me acting like la-la-la, this is a day in the park!, my children acting like juiced up apes, and the lady at the computer ignoring me.  Only now, the lady has gotten more squinty and is staring even more intently at the computer screen, but is still completely acting as if we are not standing right there.

I turned around, ready to pick up Ella who had decided to throw herself on the ground at my feet because I wouldn’t let her eat the crumb she found on the floor OH MY GAH, and when I turned back around the lady at the computer was WALKING AWAY.

I stood there, watched as she went to a nearly bookshelf, chose a book, then walked to the front of the store.  There were definitely quite a few curse words that passed through my brain that she hadn’t said something like, “I’ll be right with you” or something!  Anything!  I (sort of) calmly gathered Carson and Ella and decided to just walk to the front of the store and ask someone up there.  HUFF.  HUFF.

That’s when I noticed several of those computer desk/kiosk thingys all around the store as we made our way to the front.   Dim realization began to set in.  Some of them had people standing at them, people that were obviously not employees of the store.   I tried to ignore what I suddenly knew to be true.  I saw the Borders employee who had just ignored me standing at the front of the store, where she was suddenly not a Borders employee at all, but a customer waiting in line to pay.

Oh don’t mind me!  I’m just the idiot with the wild children, standing too close to an unsuspecting stranger at a computer when there are a plethora of OTHER computers placed conveniently around the store that I could have used, but somehow hadn’t noticed!

She must have thought that I was a complete wacko.  She would be right.

lets practice walking backwards!

(Hey!  Let’s practice walking backwards while mom’s head spins off!)

34 Responses to No borders
  1. mom, again
    January 20, 2010 | 1:48 am

    oh, forget getting as far as the bowels of the bookstore. If you walk on in, you look like you don’t need help. The employees ignore go about their other tasks instead of leaping to your aid. But, if you hover, they will spot you. Or, at any rate, you’ll spot them without wasting time wandering or risking toddler exposure to all those shelves of books or whatever that are begging to be emptied.

    The employees know where everything is (well, should be) and they don’t want my toddler hanging out any longer than they must. reshelving the lowest shelves is probably the suckiest part of their job! I tell them what I need, and I let them go running all over the store to find what it. Which sounds very diva, but really, they alone can move faster than I can with the boy to deal with. I don’t actually just stand around waiting, but while I’m maneuvering in the general direction they sped off, they are already back, item in hand.

  2. Marinka
    January 20, 2010 | 5:11 am

    I can’t believe that she magically transformed herself into a customer. Just to spite you.
    .-= Marinka´s last blog ..UniBall =-.

  3. Natalia Burleson
    January 20, 2010 | 7:06 am

    :) Ha, yes I can relate! :)

  4. rimarama
    January 20, 2010 | 7:19 am

    Whoa . . . I totally didn’t see that coming! (Guess that tells you I would have done the exact same thing.) But the image of you waiting there all pissed off for the other customer to help you is hilarious!
    .-= rimarama´s last blog ..Fridays with Lorrie =-.

  5. mep
    January 20, 2010 | 8:21 am

    Hilarious . . . and I was getting all worked up on your behalf and thinking about my own frustrating customer service experiences. I hate being ignored!

    It would have been funny if you had asked her for help–the many senior citizens who shop at the same grocery store as me are always asking me for help. I try to help, but I want to ask, “You do notice that I am dressed in a winter coat and pushing a full race car cart with two children in it, right?”
    .-= mep´s last blog ..Hookers, Mormons, Orphans, and Foodies . . . Oh My! =-.

  6. TaderDoodles (Lisa Baldwin)
    January 20, 2010 | 8:57 am

    I must look pretty desperate lately. The last three stores I went into with my kids (Wally world excluded), I had employees running up to give my kids balloons, cookies, samples, etc. It was almost like they knew I had brought in little chaos machines that needed to be appeased with material sacrifices to keep them content.

  7. C @ Kid Things
    January 20, 2010 | 9:48 am

    I probably would have done the same thing. But that’s just because I don’t get out much. I probably wouldn’t have been nearly as nice about it, either.
    .-= C @ Kid Things´s last blog ..By Any Other Name =-.

  8. Dalia
    January 20, 2010 | 10:26 am

    Love it! This is so me. I would be standing there gritting my teeth wishing I could say something witty to this person, but nothing would come out. But then, glad I didn’t once I realized she didn’t even work there. I guess that is an upside to just gritting your teeth and not being outspoken!
    .-= Dalia´s last blog ..A parent’s living nightmare =-.

  9. Country-Fried Mama
    January 20, 2010 | 10:39 am

    I was working up a real fury on your behalf. Glad you didn’t run after her before you figured it out!

    I was in Barnes and Noble the other day with two unhappy children under age four, arguing with a clerk about a discount my husband didn’t receive with our membership card. The woman was asking me to fill out a form, produce receipts, etc. when her manager spotted us (harried mom, kids crying and flailing on the floor), and said, “Just give her a gift card! Give her the gift card!”

    It was the only time I have ever been grateful for bad behavior in public.
    .-= Country-Fried Mama´s last blog ..Wordless Wednesday =-.

  10. Beth
    January 20, 2010 | 10:59 am

    So glad you are patient…I probably would have gone postal on the poor lady. I don’t go to Borders anymore….I’m pretty sure there is a picture of my son up there somewhere banning him from the store….he decided to deshelve a good section of the kiddie books one day and I’ve never been back.

  11. Devan
    January 20, 2010 | 11:00 am

    hahaha!That is too funny and TOTALLY something I would do!
    .-= Devan´s last blog ..school and other stuff =-.

  12. MommyNamedApril
    January 20, 2010 | 11:30 am

    oh no! i got a really nasty response from the target employee i accosted the other day. because he wasn’t an employee – just some kid who made the unfortunate decision to wear a red shirt and khaki’s before hitting target. oops.

  13. Kat
    January 20, 2010 | 11:53 am

    This is hillarious! And definitely something I would do.

  14. The Urban Cowboy
    January 20, 2010 | 12:21 pm

    Now that is too funny! I could so picture myself doing the same thing.

  15. Issa
    January 20, 2010 | 12:54 pm

    Am laughing. Sorry

    However, in your defense? Borders almost never has people around to help. In fact, I was in one the other day and they had no one checking people out at the front. You had to go to the coffee shop and pay for books there. But of course, you also had to wait for the one woman to make other peoples coffee too.

    Reminded me why I often just use Amazon.

  16. lceel
    January 20, 2010 | 1:03 pm

    I know my Borders store (and my Barnes & Noble) like the back of my hand. I help people, when I can. Just because I can – and it’s fun. I suppose it might be less fun if it was my job – but it’s fun nonetheless.

  17. amy2boys
    January 20, 2010 | 2:02 pm

    This is 100% something I would do. At least you didn’t pointedly “ahem” at her.

  18. patois
    January 20, 2010 | 2:11 pm

    I so didn’t see that coming! Hahahaha. Gawd, but I love laughing at other people doing things just like I do!

  19. Holly
    January 20, 2010 | 2:28 pm

    As a former Borders manager, I am absolutely shocked at the way you were trea- oh. Just got to the end.

    You’re kind of a wacko.

  20. Melodie @Breastfeeding Moms Unite!
    January 20, 2010 | 5:30 pm

    This is so halarious. I was getting so angry for you reading it, having been there before myself, and then once I got to the part when you realized it was a customer I was able to relate yet again, only this time laugh because it wasn’t me. When it happened to me I was so mad at myself I just stormed out of the store like it really had been the store’s fault the whole time.

  21. Stacia
    January 20, 2010 | 6:14 pm

    Glad to meet a fellow chirper. I, too, chirp cheerful commands at my children in public places. Which they, of course, cheerfully ignore.

  22. Theta Mom
    January 21, 2010 | 12:41 pm

    Glad to know I’ve been there before and I’m not alone!!!

    BTW, on something totally unrelated, I noticed the Savvy Source banner on your blog. Do you have a group there and if so, how do you like it?
    .-= Theta Mom´s last blog ..Blogging Like a Rockstar =-.

  23. Mandy
    January 21, 2010 | 8:28 pm

    HAHAHA! I hae SO been there before…so many ti,es! Love the vivid picture I get from the ay you write! =)

    ~Mandy
    .-= Mandy´s last blog ..My friend Crista =-.

    • Mandy
      January 21, 2010 | 8:29 pm

      Sorry I cannot spell…*have* *times* *way*

      Egad, I was so excited to comment that I didn’t spell check! Sorry!

      ~Mandy
      .-= Mandy´s last blog ..My friend Crista =-.

  24. Lisa @ Boondock Ramblings
    January 21, 2010 | 10:27 pm

    It may sound trite to say so, but this really does sound like me. I would have had no idea at all those were for the customers. And I would have been just as indignant. Can you imagine if you’d said something like, “Hello. I need some help here?” Ha! That would have been even funnier!
    .-= Lisa @ Boondock Ramblings´s last blog ..Mama. Mama. You fine. =-.

  25. mpotter
    January 22, 2010 | 11:20 am

    how frustrating!
    you know, still, the lady probably noticed you standing there, and could’ve assumed as much.
    she could’ve at the very least say: “i’m almost done. then you can have it”

    but, yeah. this SO woulda happened to me, too.
    .-= mpotter´s last blog ..language =-.

  26. Vicki
    January 22, 2010 | 11:36 am

    I have been there. I have totally been there. I, of course, am the one who does the loud throat clearing while threatening to behead my little minions. Lol. I just can’t master chirping to the kids. It comes out sounding kinda demented when I try it. The adults around me look at me like a sprouted a second head and am rattling off satanic chants when I try chirping. :-) >
    .-= Vicki´s last blog ..My little brother… =-.

  27. Heather-Domestic Extraordinaire
    January 22, 2010 | 6:33 pm

    I was cursing for you and then I started laughing out loud when I realized that she was a customer.
    .-= Heather-Domestic Extraordinaire´s last blog ..Wordless Wednesday-When I foget to get cash for the girls’ lunch money edition =-.

  28. Curtis Maybin
    January 23, 2010 | 3:17 am
  29. Noelle
    January 23, 2010 | 1:24 pm

    Lol – it’s amazing what you don’t notice when your entire brain is dedicated to keeping your kids from tearing apart a public place. Can’t tell you how many times I’ve done something like that.
    .-= Noelle´s last blog ..Buddha Belly = Built-In Floatie? =-.

  30. Lynn from For Love or Funny
    January 24, 2010 | 10:45 am

    Phew. I’m glad I’m not the only one who has “Mommy Moments.”
    Did you find your book? :)

    • Jennifer
      January 24, 2010 | 3:20 pm

      No! They didn’t have the book. But I did buy The Help instead and read it in a day and a half, it was so good.

      • Natalie
        January 25, 2010 | 2:26 pm

        One of the best books I have ever read. Good choice!

        By the way, I did this exact same thing at Michael’s (shudder – I am not a crafty girl so to go to craft stores is a form of torture for me) the other day. I asked a lady where to find something and I am certain I completely offended her.
        .-= Natalie´s last blog ..Mmmm Monday: Spicy White Castle Dip =-.